Data and privacy
What does the boat owner see about me?
For a booking the owner sees the lead guest’s name and mobile number, the number of guests and any note you wrote. They need this to run the trip and to reach you on the day. They do not see your email address or your password.
What do I see about the boat owner?
The listing shows the owner’s business or boat name. Their phone number appears on your booking page only once the booking is confirmed.
Does HopABoat store my card details?
No. Card payments are handled by our payment provider Paddle: you enter your card details in Paddle’s secure form, and we never see or store the card number. If you pay in cash, no card details are needed at all.
Which cookies does HopABoat use?
Only the ones the site needs to work: to keep you logged in, to remember your language and display currency, and to protect sign-in with Google or Apple. There are no advertising or analytics cookies. The Cookies page lists each one.
How do I get a copy of my data or delete my account?
Write to us from the email address of your account – the address for privacy requests is on the contact page. We will confirm that the request comes from you and then act on it. Some booking records have to be kept for as long as the law requires; the Privacy Policy explains this.
Do you send marketing emails?
We send the emails and text messages that belong to your bookings: confirmations, answers to requests, cancellations and reminders. We do not sell your contact details or pass them on for other companies’ advertising.