Meeting point and finding the boat
Where is the meeting point?
It is described on the listing and on your booking page under My bookings, with a link that opens the exact spot in Google Maps. Meeting points are usually a pier, marina or beach jetty, not a street address, so use the map link rather than a taxi driver’s guess.
How do I contact the skipper?
Once the booking is confirmed, the skipper’s phone number appears on your booking page. Before confirmation it is hidden. The skipper also has the lead guest’s number and may call or message you on the day.
How early should I arrive?
Aim to be at the meeting point 10 to 15 minutes before departure, unless the listing says otherwise. Boats often run several departures a day and cannot always wait.
I can’t find the boat. What should I do?
Call the skipper on the number shown on your booking page – that is the fastest way. Tell them where you are standing and what you can see. If you cannot reach them, contact our support and give your booking reference.
I’m running late.
Call the skipper straight away. Whether the boat can wait depends on the other guests and the day’s schedule, and only the skipper can decide. If you miss the departure without getting in touch, the owner may record the booking as a no-show.
Is there parking near the meeting point?
It varies a lot between towns, and in summer parking near the waterfront fills up early. If the listing doesn’t mention it, ask the skipper once your booking is confirmed, and allow extra time.